Facilitation Skills for Team Leaders
(APLS-0144)
Duration:
One day
Description:
The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your library today.
Table Of Contents:
Introduction
Part 1: Understanding Facilitation
Background: The Transformation of U.S. Industry
Why Facilitation?
What Facilitators Do
How Facilitation Differs from Training and Presenting
The Facilitator: Managing Structure, Not Content
Part 2: Team Involvement, Decision Making, and Dynamics
Encouraging Participation
Rules for Asking Nonthreatening Questions
Types of Questions to Ask
Body Language and Facilitation
Making Decisions
Six-Step Problem-Solving Process
Getting Group Agreement
The Importance of Preparation
Running an Effective Team Meeting
Team Life Cycles
Handling Difficult Team Members
What If the Group Still Gets Stuck?
Part 3: Facilitation Tools
Essential Tools
Conclusion
Part 4: Cross Facilitation
Exercise: Test Your Memory
Example of Fast-Food Flowchart
Crossword Puzzle Solution
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