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What's New
1. Juggling Elephants - DVD Kit
2. Stepping Up: A Road Map for New Supervisors
3. Stepping Up: A Road Map for New Supervisors
4. GPS for Success
5. Understanding Organizational Change

Top Sellers
1. Crisp: Preparing for Your Interview
2. Crisp: Quality Customer Service 4th Edition
3. Swamped Participant Guide
4. Coaching Skills for Leaders
5. Achieving Consensus

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Customer Service

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Becoming a Customer Service Star Facilitator Guide
Becoming a Customer Service Star Facilitator Guide

Becoming a Customer Service Star Facilitator Guide



Our Price: $99.00


  

  
Becoming a Customer Service Star Refill Kit
Becoming a Customer Service Star Refill Kit

Becoming a Customer Service Star Refill Kit contains 5 participant guides.

Our Price: $49.00


  

  
Becoming a Customer Service Star: Starter Kit
Becoming a Customer Service Star: Starter Kit

This program helps employees and managers evaluate their behavior in 5 critical service areas and learn ways to boost their customer service performance.

Our Price: $148.00


  

  
Crisp: Quality Customer Service 4th Edition
Crisp: Quality Customer Service 4th Edition

This book guides you through the establishment of quality customer service procedures to build your company's business.

Our Price: $13.95


  

  
Customer Service Activities for Training
Customer Service Activities for Training

Customer Service Activities for Training is a collection of 38 activities, assessments, role plays, and action plans.

Our Price: $95.00


  

  
Put Customers First
Put Customers First

Our Put Customers First business simulation is designed to help customer service representatives manage the customer experience.

Our Price: $45.00


  

  
Serve Right
Serve Right



Our Price: $12.95


  

  
 


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